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Kodaq - The Heritage Satchel
✓ Hidden Anti-Theft Compartments
✓ Standard Leather Build
✓ Adjustable Underarm Fit
✓ Perfect for Travel, Work & Everyday Carry
where enduring craftsmanship meets timeless design. Expertly handcrafted from resilient natural materials, each piece is unique, destined to gain a character that evolves with your journey. This is not merely a bag; it is a future heirloom, built to enhance your daily rhythm with unwavering integrity and quiet confidence. Its thoughtful design offers a dedicated space for your essentials, proving that true luxury is found in enduring quality and understated elegance.
Shipping & Processing
- Worldwide Shipping (10-35days) depending on what shipping you choose .
- Processing Time: 1–3 business days excluding business days.
- Tracking number sent after dispatch
Return's
•As we do not offer refunds, we encourage you to purchase only if you're sure it's right for you.
While we offer free replacements for damaged or defective items, all sales are final and we do not accept returns for change of mind.
Made with care
Heirloom quality
Premium materials
Classic styling
Styled With
Materials
Sustainable, natural textiles can be enjoyed for generations to come.
Care
Wash only when necessary using cold water and a gentle detergent.
Details
Hand-picked accents give this piece an understated unique look.
Why Our Shoulder Bag Is Different
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Meticulously crafted for the discerning individual, this bag combines the enduring appeal of a material known for developing a rich, personal character over time, with intelligent, modern features. Discover discreet anti-theft compartments, an ergonomic adjustable strap, and a surprisingly lightweight construction.
Experience a seamless blend of security, style, and comfort for a life in motion.
Frequently asked questions
What is the return policy?
Our policy is to replace damaged items at no cost, but we cannot process refunds or returns, so we encourage customers to review product details before ordering.
Are any purchases final sale?
Please be advised that all sales are final; we are unable to accommodate returns, exchanges, or order cancellations.
When will I get my order?
Orders are processed within 1-3 business days; once dispatched, worldwide shipping takes 12-35 business days.
Where are your products manufactured?
Our products are manufactured by specialized suppliers primarily located in Asia, including China. We carefully vet all our partners to ensure they meet our quality standards and ethical guidelines. This allows us to offer well-made products at accessible prices.
Questions that we get for Shipping
1. What shipping options do you offer?
We offer four shipping methods to meet different needs and budgets:
· FREE SHIPPING – No cost, estimated delivery in 10–35 days.
· FAST SHIPPING – $29.00, estimated delivery in 7–27 days.
· FEDEX IP – $37.91, estimated delivery in 4–11 days.
· DHL – $41.50, estimated delivery in 4–17 days.
2. How do I choose a shipping method?
During checkout, you’ll see a “Shipping method” section. Click the option you prefer before completing your order.
3. Why is there such a range in delivery times ?
Delivery times are estimates and can vary due to factors like:
· Destination country
· Customs processing
· Seasonal demand
· Carrier schedules
We always strive to deliver within the lower end of the range, but international shipping can sometimes take longer.
4. Is tracking included?
Yes, all orders include tracking. Once your order ships, you’ll receive a confirmation email with tracking information and a link to follow your package.
5. Do you ship worldwide?
Yes, we ship to most countries. Shipping times and costs are calculated based on your location at checkout.
6. What does “FREE SHIPPING” cover?
FREE SHIPPING means no additional charges for standard shipping. It’s our most economical option, with delivery in 10–35 days.
7. Which option is fastest?
FedEx IP (4–11 days) is typically our fastest option, followed closely by DHL (4–17 days). However, actual speed can depend on your location.
8. Can I change my shipping method after ordering?
Once an order is placed, we’re unable to change the shipping method. Please double-check your selection before completing your purchase.
9. Are there any additional fees (customs, taxes, etc.)?
Prices listed do not include any customs duties, taxes, or fees imposed by your country. These are the responsibility of the recipient and are determined by local regulations.
10. What if my package is lost or delayed?
If your package hasn’t arrived by the end of the estimated delivery window, please contact our support team with your order number. We’ll help track it down or initiate a claim if necessary.
11. Do you offer expedited or same-day shipping?
Currently, the fastest options we offer are FedEx IP and DHL as listed. We do not provide same-day shipping.
12. How are shipping costs calculated?
Shipping costs are flat rates based on the service level you choose. They are not affected by order size or weight (unless extreme).
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Need more help?
Contact our Customer Service team at [contactkodaq@gmail.com] or visit our instagram @kodaq.official .